Service Uptime Guarantee in Shared Hosting
When you get a shared hosting plan through us, we guarantee that your Internet sites will be working no less than 99.9% of the time. We've basically eliminated the hosting server downtime by using a state-of-the-art cloud hosting platform where separate clusters of web servers deal with each aspect of the overall service - files, databases, email messages, and so forth. In this way, when there is a problem with a server, the other machines in the cluster will simply take over and your sites won't be affected in the slightest. To avoid any infrastructure issues, we also have diesel-powered backup generators and a number of independent Internet providers. Qualified administrators keep track of the servers 24/7 to correct any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
With our semi-dedicated server plans, you will reap the benefits of a 99.9% service uptime and you can forget about any difficulties you may have experienced with other service providers. In comparison with the vast majority of hosting service providers, we don't manage everything on one web server. As an alternative, every single part of the hosting service, including the file storage, emails, databases, Control Panel, stats, and so on., has its own clusters of servers. If one machine fails, the others shall take over, so your internet websites won't be affected. We employ a revolutionary load-balancing platform which ensures the optimal performance of both our web servers and the sites accommodated on them. A number of independent Internet providers and diesel-powered generators are our backup in case there is an infrastructural problem, while a team of qualified professionals, that is available 24/7, watches the system in case there are software issues. Using our Linux semi-dedicated hosting packages, your internet sites are going to be operational no matter what.
Service Uptime Guarantee in VPS
If you buy a Virtual Private Server from us, we warrant that the physical hosting server your account is set up on will be up and running at least 99.9% of the time. While we can't control what you do with your Virtual Private Server and what you install on it, we are going to ensure that the main hosting server will work 24/7 with no disruptions. Our facilities have several Internet providers and backup generators to guarantee the uninterrupted work of all web servers accommodated there. If there's an issue with any virtual server on the physical one, we have a team of experienced professionals to eliminate it in a very timely manner and to make sure that the other virtual private server accounts in that server will not be affected. We use only new, carefully tested hardware components for all of the web servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Hosting
All of our dedicated solutions come with a 99.9% hosting server and network uptime guarantee and maintenance procedures are included in the other .01% of the time. We test out every server diligently before we hand it over to the client and we use new hardware components to avoid any prospect of hardware failures. Any unforeseen software troubles can be resolved promptly by our system administrators as they monitor all the web servers 24/7. To avoid infrastructural difficulties, our data center facility in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the connection to the servers is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we also have hardware and software firewalls, so even if your sites are flooded, we can react instantly and filter the excess traffic before it reaches your dedicated server and disrupts the proper operation of your websites.